We aim to empower individuals to work through their situation by providing accurate information and emotional and practical support. We seek to build self-esteem and confidence.

We are not a campaigning organisation but offer non-judgemental unbiased support. Respect for the client is central to our values and we take our lead from the client in terms of the issues they want to explore e.g. if this includes spiritual issues, we aim to help our clients explore what is important to them. We train our listeners and educators to reflect our ethos and work in a way that is sensitive and appropriate to the client’s culture and beliefs. Our service has been valuable to people from any or no faith, and from many different cultures.

We are an organisational membership of the British Association of Counselling and Psychotherapy (BACP) which demonstrates that we are committed to providing safe, ethical and professional counselling and psychotherapy services and training.
BACP Membership number: 00276615

As a faith based organisation, we believe this approach reflects the values of Christ, and we seek to express our Christian faith by serving others in this way. We reserve the right to apply occupational requirements to key front line and leadership roles, to preserve the Christian ethos of our organisation in line with the Equality Act 2010.